Efficient professional with 8+ years of experience in the iGaming industry, specializing in Change Management, Product Testing, Operation Management, International Know Your Customer (KYC) processes, and the identification of new business opportunities. I excel in coordinating a range of vendor management tasks, fostering collaboration with both external vendors and internal team members. I have work permit for Canada.
Welcome to my collection of writings on iGaming transformation, where I share experiences from leading identity verification implementations, support system overhauls, and regulatory navigation. These articles capture both the technical challenges and human stories that make this industry so dynamic—from pandemic adaptations to the evolving relationship between compliance, player experience, and operational excellence. If you notice any inconsistencies or errors in my articles, please feel free to let me know. Your feedback is always appreciated 🙏🏼